FREQUENTLY ASKED QUESTIONS
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Some frequently asked questions about Romian Vault Security Limited Vault & Cargo ServicesÂ
What types of items can you store in your vault?
We provide secure storage for a wide range of items, including jewelry, art, documents, collectibles, precious metals, and other high-value assets. If you have specific items in mind, feel free to contact us for more details.
How does the shipping process work for items stored in your vault?
Once you decide to ship an item, our team will securely package it to ensure protection during transit. We handle all logistics, including customs documentation, and provide real-time tracking throughout the shipping process.
Can I access my items in storage?
Yes! You can schedule an appointment to access your items in our vault at your convenience. We recommend contacting us in advance to ensure a seamless experience.
How can I get in touch with Roman Vault Security Limited?
You can reach us via phone, email, or through our website's contact form. Our team is ready to assist you with any inquiries or to schedule a consultation.
What security measures are in place at your facility?
Our vault is equipped with state-of-the-art security features, including 24/7 monitoring, biometric access controls, fire detection systems, and secure access protocols to ensure the safety of your valuables.
Is insurance included for the items stored or shipped
Yes, we offer insurance coverage for items stored in our vault and those being shipped. Coverage details can vary depending on the value of the items and specific services selected. Please contact us for a detailed explanation of our insurance policies.
What happens if I forget my access code or credentials?
If you forget your access code, please contact our customer service team immediately. We have procedures in place to help you regain access securely.
Do you have any long-term storage contracts?
We offer flexible storage solutions without long-term contracts, allowing you to choose the duration that best meets your needs. Contact us for more information on our pricing and terms.